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This is the cable that connects your modem to your computer or router. Plug the existing Ethernet cable into the port labeled Use the Ethernet cable provided and connect the port labeled Ethernet port of the modem. Page 34 Integrated Router Installation These instructions assume your modem has a built-in router or that you want to install the ooma Hub behind a router. Your initial setup looks like one of these: Internet Integrated Router To connect the ooma Hub to your network: optional Unplug an existing Ethernet cable from your router.
Otherwise, you may Page 36 Jack Modem Plug the ooma splitter directly into the phone jack in the wall. Page 37 Use the long phone cable provided and connect the port labeled jack in the wall not your DSL jack.
The clear ooma Tab, at the top left corner of the ooma Hub device, should light up red as it boots up. Power on your network devices modem, switch, router. Wait a few minutes for everything to boot up. Each additional phone you want to use with the ooma system must be connected to an ooma Scout. Your initial setup will look like Any phone that is not connected to an ooma device should be disconnected. Additional ooma Scout devices can be purchased online on the ooma website.
Page How Phone Devices Work With The Ooma System If a phone shares a wall jack with one of these devices, use a standard duplex splitter and connect one jack to the device, and the other jack to the ooma Hub or ooma Scout. Page Troubleshooting When using the ooma system with a landline, the ooma Hub is unable to detect if a phone line is plugged in.
Confirm that the ooma Hub is connected to a working phone jack. This will bring up a simple interface to configure port forwarding and assign a static IP address to the ooma Hub. Page Contacting Ooma Support Read Frequently Asked Questions Submit an issue or chat with a customer support representative If you are unable to resolve your problem online, you can call ooma, seven days a week at This can be done online in the ooma Lounge.
Page Appendix A: Identifying Your Equipment To install the ooma system, you must be able to identify and locate the following network devices and services: your high-speed Internet connection, your modem, your router, and your phone system. Page 49 the line which you registered your ooma system.
If you have more than one line, you will have either two-line splitters or dual-jack wall plates that allow you to connect to different phone numbers. Page 50 If you have a two-line splitter, make sure you install the ooma Hub or ooma Scout device between the phone and the splitter jack, instead of between the phone and wall plate.
Call a friend. While you are at it,. Access your online control panel at my. Here you'll unlock the capabilities of your system:. And much more! The first time you log in, our Setup. Wizard will help you configure our most popular features.
In most areas, you can port your existing phone number to Ooma for a one-time fee. You must. To check availability, to learn more, or to get started, please visit:. Ooma Premier is a bundle of enhanced calling features that will get your home phone service.
Each Ooma Telo includes a free trial of Ooma Premier, giving you the. See the Ooma Premier section for an overview of our most popular features. To learn more. If your device requires a software upgrade,. This may take minutes depending on the speed of. Do not unplug the Telo while. It will automatically reboot after the. This means you'll have the flexibility to install your Telo. Take a moment to think about a convenient place to put your. Ooma Telo and home phone.
It should be centrally located. Setting up the Wireless Adapter will take about 10 minutes. Ooma Telo is fully functional. If your Telo has not. Ethernet connection. This will ensure that your Telo is. Make sure the adapter is properly aligned with the. Rotate it upward for. Use your Ethernet cable to connect a computer to the.
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Also See for ooma Hub User manual - 58 pages Quick start manual - 21 pages Quick start manual - 22 pages. Table Of Contents.
Quick Links. Table of Contents. Previous Page. Next Page. Voip phone device with no monthly phone service bills 21 pages.
Page 4 Package Contents Page 8: Basic Calling If you see your ooma Tab is blinking red, or if you do not hear the ooma dialtone, your ooma service is not available. You will not be able to make or receive calls until the problem is resolved i. Page 9: Answering Calls Lounge or call ooma customer service. If you are using your ooma system with a landline and you place a call, the call will be placed over your landline phone service to ensure that your location is quickly identified.
Page Service Disruptions During an Internet outage, you will not hear any dialtone. When using the ooma system without a landline, you will not be able to dial unless your power and Internet connection are both working. If the caller-ID for the last incoming call is not available or is blocked, the call cannot be returned. Page 13 basic calling Page The Instant Second Line It is especially convenient when you are not near the ooma device, such as when you are using a cordless phone.
Creating a Three-Way Conference Call With active calls on both lines, simply press both line buttons simultaneously. Still, you can easily access most of the functions of the Instant Second Line feature directly from your cordless phone. Page The Broadband Answering Machine Unless you have set your system to Do Not Disturb or have disabled message screening in the ooma Lounge, each message is screened played aloud over the ooma Hub and ooma Scout speakers as it is recorded.
While the caller is recording a message, you can pick up the phone at any time to talk to the caller. Page Advanced Features The next message will automatically begin to play. If you mistakenly delete a message you wish to keep, you can use the ooma Lounge to recover the message from the trash and move it back into your inbox.
Messages in the trash for more than two weeks will be permanently removed. Page 20 Changing Voicemail Settings Pick up a home phone and dial your home phone number or press the play button on the associated ooma Hub or ooma Scout. Page 23 quick reference guide Page Button Layout If you are using the ooma system with a landline, you will hear the regular dialtone, not the ooma dial tone.
Your Internet or phone connection may be down. Page Installation Hub through your home phone wiring, and drawing upon its power and functionality. The ooma Hub supports up to four ooma Scout devices. If you have a phone which cannot be connected to an ooma Hub or ooma Scout, it must be disconnected and set aside. Additional ooma Scout devices can be Page Package Contents An Ethernet cable A short phone cable A long phone cable An ooma telephone splitter An AC adaptor Ports on the ooma Hub device Here is a closer look at the ports you will be using during the installation process.
Page Installing The Ooma Hub The Internet, ideally next to your modem A power outlet If you plan on using the ooma system with a landline, or want to install ooma Scout devices in other locations in the house, the ooma Hub must also have access to a phone jack.
Page 33 Your initial setup looks like one of these: Internet Modem To connect the ooma Hub to your network: Unplug the existing Ethernet cable from your modem. This is the cable that connects your modem to your computer or router.
Plug the existing Ethernet cable into the port labeled Use the Ethernet cable provided and connect the port labeled Ethernet port of the modem. Page 34 Integrated Router Installation These instructions assume your modem has a built-in router or that you want to install the ooma Hub behind a router. Your initial setup looks like one of these: Internet Integrated Router To connect the ooma Hub to your network: optional Unplug an existing Ethernet cable from your router.
Otherwise, you may Page 36 Jack Modem Plug the ooma splitter directly into the phone jack in the wall. Page 37 Use the long phone cable provided and connect the port labeled jack in the wall not your DSL jack.
The clear ooma Tab, at the top left corner of the ooma Hub device, should light up red as it boots up. Power on your network devices modem, switch, router. Wait a few minutes for everything to boot up.
Each additional phone you want to use with the ooma system must be connected to an ooma Scout. Your initial setup will look like Any phone that is not connected to an ooma device should be disconnected. Additional ooma Scout devices can be purchased online on the ooma website. Page How Phone Devices Work With The Ooma System If a phone shares a wall jack with one of these devices, use a standard duplex splitter and connect one jack to the device, and the other jack to the ooma Hub or ooma Scout.
Page Troubleshooting When using the ooma system with a landline, the ooma Hub is unable to detect if a phone line is plugged in. Confirm that the ooma Hub is connected to a working phone jack. This will bring up a simple interface to configure port forwarding and assign a static IP address to the ooma Hub. Page Contacting Ooma Support Read Frequently Asked Questions Submit an issue or chat with a customer support representative If you are unable to resolve your problem online, you can call ooma, seven days a week at This can be done online in the ooma Lounge.
Page Appendix A: Identifying Your Equipment To install the ooma system, you must be able to identify and locate the following network devices and services: your high-speed Internet connection, your modem, your router, and your phone system. Page 49 the line which you registered your ooma system.
If you have more than one line, you will have either two-line splitters or dual-jack wall plates that allow you to connect to different phone numbers. Page 50 If you have a two-line splitter, make sure you install the ooma Hub or ooma Scout device between the phone and the splitter jack, instead of between the phone and wall plate. Be sure that your ooma Hub and ooma Scout devices are all plugged into the same line with the same phone number.
Page 53 If such is the case, to the extent permitted by applicable law, ooma limits the duration of any implied warranties to the duration of this express Limited Warranty. It does not contain any user serviceable components. Page 59 Appendix D: Technical Specifications Page Important Safety Information Inc. All other product, service or brand names are the property of their respective owners. This manual is also suitable for: Scout. Print page 1 Print document 61 pages.
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